Feature

Progressive Approach to Campus Safety

UConn Police Chief Hans Rhynhart is the director of the UConn Division of Public Safety. (Photo provided by Hans Rhynhart)

It’s natural that campus safety, while always a priority, would be even more top of mind following a mass shooting like what took place in Parkland, Florida, last month.

Within the last two years, UConn has shifted to a progressive model, folding police, fire, emergency management, communications centers, and the fire marshal’s office into a single Division of Public Safety. The resources span all campuses, including UConn Health.

Division Director Hans Rhynhart, who is also chief of the UConn Police Department, says the key to readiness for an active threat situation on any campus is preparation and prevention.

“We’ve accomplished and standardized combined training with all division personnel, with police, fire, communications and emergency management, to understand roles and responsibilities to enhance our unified response,” Rhynhart says. “We have threat assessment teams in place which are on the leading edge of trying to prevent a tragedy from happening.”

Part of that prevention component is intelligence gathering. UConn Police have a detective assigned to an FBI Joint Terrorism Task Force, which provides direct access to real-time information on a threat or activity of interest.

“There is almost no better resource than the task force that we have to call upon should we need enhanced, immediate intelligence gathering,” Rhynhart says.

Another Detective works with the U.S. Attorney’s Office on cyber crimes. Social media monitoring is also one of the tools police use to stay aware and gather intelligence. Monitoring can be done on a specific incident or event as well as through the creation of a geo fence to alert investigators to certain phrases and words being used, all with the goal of intercepting and preventing a critical incident from occurring.

Meantime, a general sense of awareness and vigilance in the community can also help with prevention.

“There exists a ‘see something, say something’ philosophy,” Rhynhart says. “If you think that there’s something ‘off’, if you think that an employee or student is acting in a way that is concerning to you, let one of the police officers assigned to your campus know as soon as you can, so we may work with our partners at the University to try to understand what is going on. Most reports we receive are not threatening in nature and do not rise to the level of a criminal violation, but the information gives us an opportunity to talk with and most of the time develop a solution or positive path for an individual. We want to assist in creating a positive and safe environment for all involved.”

An additional component to campus safety is an extensive network of surveillance cameras and blue emergency phones.

The UConn Division of Public Safety offers resources for the public to take an active role in its own safety on its Office of Emergency Management and Community Outreach Unit websites.

“Part of it is being familiar with the information that we put out,” Rhynhart says. “Accessing these websites provides a wide array of tools that will aid in not only your own personal response to hazards, but what you can expect from the University as well. There are fliers and guides, including a campaign we started called ‘Seconds for Safety.’ We break information out into different types of incidents. They’re very quick to consume, you can look at it in seconds, and understand what you should do at any specific moment to ensure a better chance of survival.”

New Developments in Stroke Research

As we near the end of heart disease and stroke awareness month, Biomedical Sciences Ph.D. candidate Brittany Knight offers some insights into the exciting developments in stroke research at UConn Health. She met with Rajkumar Verma, Ph.D., an assistant professor in the Department of Neuroscience at the Pat and Jim Calhoun Cardiology Center to discuss a recent conference he attended and his research studying potential therapeutic targets for protecting the brain following stroke.

To understand the exciting new discoveries in stroke research, we first need to know what stroke is and what happens to the body following stroke. Stroke is an incidental disease that affects the entire body (systemic disorder) when blood supply is prevented from reaching the brain. Lack of blood supply decreases the amount of oxygen and nutrients required to keep brain cells healthy and functioning properly. Other areas of the body beyond the brain are also affected by stroke, for instance pneumonia and urinary tract infections are the most common complications following stroke. Recently, the effect of stroke on gut microbiota axis has drawn serious attention. The microbes that inhabit your gastrointestinal system can transport toxic substances and exacerbate the inflammatory response following stroke. When a stroke occurs or if you see someone having a stroke you may notice some odd things that occur as a result of this blood/oxygen loss. These symptoms are important to know and are easily remembered by memorizing the acronym F.A.S.T. –  Facial drooping; Arm weakness; Speech difficulties; and Time. If you notice any of these symptoms in another person or yourself – call 911!

Rajkumar Verma Ph.D., an assistant professor in the Department of Neuroscience, in his research lab. (Brittany Knight/UConn Health)

Within the first 5 minutes  of discontinued blood supply, brain cells start to die. This rapid cell death results in inflammation and increases the risk of additional brain damage in surrounding regions. Damage increases progressively in the absence of reestablished blood flow or drug treatment. Currently, tPA (tissue plasminogen activator) and thrombectomy, the removal of a blood clot, are the only FDA-approved available treatment for stroke. TPA treatment works by breaking down blood clots and is beneficial if administered within a narrow 4-5 hours following a stroke, similar to thrombectomy. This time frame emphasizes the importance of T in the F.A.S.T. acronym. However, sometimes individuals that have a stroke do not seek immediate medical attention and wait until the following day to see their physician or go to the emergency room. This unfortunately can result in more brain damage and impede the recovery process.

However, exciting new developments in the field of stroke research show new promise for individuals who do not receive immediate treatment. This January, Dr. Verma attended the world’s largest conference for cerebrovascular disease: the 2018 International Stroke Conference in Los Angeles. More than 4,500 individuals in the field of stroke and some 1,500 presentations were given on the pathophysiology and potential treatments for cerebrovascular diseases, including stroke. Attendees consisted of researchers, clinicians, nurses, and therapists as well as other professionals from around the world. During the International Stroke Conference, it was revealed that the time that thrombectomy is beneficial is now extended to 16-24 hours following a stroke in an eligible patient. Time is still important, but this means surgical intervention can be administered later thus, more people can receive medical attention.

In the clinic, doctors seek to reach several goals: increase the amount of oxygen and nutrients to the brain to preserve tissue that may become damaged during the inflammatory process as well as rehabilitate patients post-stroke to improve and maintain both physical and mental health. The conference also discussed that starting rehabilitation more than 2 months and even as late as 6 months following a stroke can still provide benefit to the recovery process. In other words, if you or someone you know suffered from a stroke in the last 6 months and has not been physically active, the benefits of starting physical therapy are still warranted.

The National Institute of Health funds a variety of research aimed at providing more effective therapies for stroke. One method thought to help decrease the amount of damage that occurs following stroke, during the inflammatory process, is by decreasing core body temperature. Researchers have shown that during hibernation, reptiles (as well as other animals) can decrease their core body temperature which slows cellular metabolism. Essentially, this method slows down the speed of reactions inside the body to protect the brain from additional damage post-stroke.

Similarly, Dr. Verma is interested in finding a candidate target that can be pharmacologically inhibited following stroke to decrease brain damage. Excessive ATP release, which occurs during mass cell death or when oxygen is cut off from part of the brain, can increase the activity of brain cells and the release of inflammatory mediators causing further damage. He has found a candidate, called P2X purinoceptor 4 (P2X4). P2X4 binds ATP which is released by stressed or dying cells and leads to the inflammatory process. This vicious cycle of cell death and inflammation can cause significant detriments to physical and mental function if untreated. By targeting P2X4, Dr. Verma hopes to disrupt this pathway and potentially improve outcomes following stroke.

Brent Graveley Named Chair of Genetics and Genome Sciences

Professor Brenton R. Graveley, Ph.D., is the new chair of the Department of Genetics and Genome Sciences in the UConn School of Medicine. (Tina Encarnacion/UConn Health Photo)

I am pleased to announce that Professor Brenton R. Graveley, Ph.D., has accepted the position of chair of the Department of Genetics and Genome Sciences, in the School of Medicine. Brent will begin in his new leadership position effective February 2, 2018.

Since the inception of his School of Medicine faculty appointment in 1999, Brent has enjoyed a distinguished career. He is the current associate director of the Institute for Systems Genomics, director of the UConn Stem Cell Institute, and John and Donna Krenicki Professor in Genomics and Personalized Healthcare. He has attained national and international recognition for his work on RNA biology, a notable example of which is his accomplishment in developing a comprehensive map of functional human protein-RNA interactions. Among a number of other scientific achievements, Brent has authored over 100 research articles, 16 of which have appeared in Cell, Science or Nature. As a further recognition, he is also a member of the National Institute of Health’s (NIH) National Advisory Council for Human Genome Research. This has enabled Brent to have a keen insight into and steer the genomic funding priorities of the NIH. Brent has been funded by multiple NIH R01, R21, U54, U41 and R35 grants, representing both individual and large multi-investigator, multidisciplinary consortium projects. In fact, he has just received a large project grant from NIH titled, “A Comprehensive Functional Map of Human Protein-RNA Interactions” with a total cost of about $10M.

I would also like to take this opportunity to extend my sincere thanks to the entire search committee for its excellent work during the search and selection process. Led by its chair Dr. George Kuchel, the committee included Drs. Stormy Chamberlain, Rachel O’Neill, Travis Hinson, Kimberly Dodge, Christopher Heinen and Andrew Winokur.

Please join me in extending an enthusiastic welcome to Brent as he assumes his new role in the School of Medicine.

Bruce T. Liang, MD, FACC
Dean, School of Medicine

Looking at Us: Allan Peterson, Parking Czar

Allan Peterson, director, Parking, Transportation and Event Services (Photo by Kristin Wallace)

Parking has been known to be a polarizing issue on our campus. But most would agree that as the Bioscience Connecticut construction led to the addition of three garages, we’re at a much better place today. The man who oversees parking (and transportation, and event services) is Allan Peterson. Allan’s been at UConn Health for three years now. He lives in Griswold with his wife and the two youngest of their four children.

How has parking and transportation on our campus improved over the last few years?

In terms of parking the key improvement has been increased capacity (spaces) in high-demand areas. This has allowed us to offer additional Area 1 permits which in turn led to more convenient Area 3 spaces becoming available. We were also able to provide evening and weekend enhancements for our students and residents. And although smaller in scale, the repaving and restriping of several surface lots simply makes it easier to get in and out of spaces. We’ve also had some nice improvements in transportation services on campus with our new shuttles, well trained drivers, and the handy mobile app and desktop link which let you know where your shuttle is. CTtransit and CTfastrak have also been great partners by improving access to our campus from throughout the region. They are now carrying more than 4,000 passengers per month to and from our campus.

To what do you attribute that success?

To me it’s really a great story about teamwork. It all started with buying into our leadership’s vision of what Bioscience Connecticut and UConn Health would become. Then the people responsible for planning, safety, and operations worked together to understand the traffic and parking demands so we could create the best possible experience for the whole community. Of course there will always be bumps along the way when you undertake this type of amazing growth, but with everyone’s hard work, patience and perseverance we’re beginning to see some very good outcomes.

Allan Peterson

Favorite
sports team:
Go Huskies!

Favorite delicacy:
My wife’s grilled fish on top of spinach and mashed potatoes.

Favorite way to unwind:
Waterskiing

Favorite vacation:
A few days exploring a national park with family and friends.

Something about you today that your younger self would never believe:
I drive a Prius.

People may not realize, your work is about more than lots and garages. What else does your office handle?

Although parking is a big piece, it’s not everything. Here’s a snapshot of what we handle.

  • 6,500 parking permits for staff, students, residents and contractors
  • Parking for more than 2,000 patients and visitors daily
  • 5,100 campus wide parking spaces
  • Valet parking at the University Tower, Main Building & Outpatient Pavilion
  • Campus shuttles which transport over 40,000 passengers annually
  • Partnering with CTrides and CTtransit to promote regional transportation services
  • Maintenance of the garages and parking equipment
  • Room scheduling for more than 4,000 meetings and events annually
  • Coordination of special event services

What would you say is the most misunderstood thing about parking?

One of the most common questions we hear in the parking world is, ‘Why do we charge for parking’? You will hear this from time to time at many institutions and municipalities across the country, especially during times of major growth. There is a great book (for transportation geeks like me), The High Cost of Free Parking, written by Donald Shoup, Ph.D., professor of urban planning and economics at UCLA. The book examines parking’s impact on society, the economy and the environment, and how a shift in the approach to transportation planning, engineering and operations can lead to many long-term benefits. The gist of the book is that for many decades the real costs of parking—maintaining driveways, sidewalks, lots, garages, and signage—were hidden by free or subsidized parking spaces, which in many cases lead to additional costs driven by declining infrastructures, traffic congestion, pollution, lost time, etc. One of Shoup’s recommendations, which has been widely adopted, was to first understand the planned utilization and demand of parking areas, and then to set pricing based on the distance from the destination, traffic demands, and fair market rates. Among the benefits would be reduced traffic congestion and pollution (by cutting down on ‘cruising for parking’), time savings, and modest revenues that can be reinvested into the community for maintenance, repairs, and other sustainable transportation programs.

What’s left to do in terms of parking on our campus?

Over the coming year we will be installing a new wayfinding sign package and bringing two visitor parking lots back on line. We’ll also continue to assess traffic demand and where it makes sense to initiate programs that improve efficiency and sustainability. Nevertheless, the real key to our long-term success is our staff’s caring, attentive approach, and diligence in making sure that we are providing a clean, welcoming, and safe environment so that everyone’s arrival and departure is as seamless as possible. We have this saying that goes, “Every day we have an opportunity to create an exceptional first and last impression for everyone at UConn Health.” That’s what we’re striving for: everyone, every day!

 

Looking at Us: Debbie Baril, Friendly Face in the Gift Shop

Debbie Baril, manager of the Connucopia Gift Shop at UConn Health (Photo by Tina Encarnacion)

If you’ve been to the Connucopia Gift Shop, either in its old location in the main lobby, its current location on the University Tower mezzanine, or the kiosk in the Outpatient Pavilion, chances are you’ve exchanged smiles with Debbie Baril. Debbie has been managing the gift shop, which is part of the UConn Health Auxiliary, since 2006. She lives in Winsted with her husband, Marcel, and their two dogs, and has three grown children.

How has the first year been in the new location, on the mezzanine of the University Tower?

The gift shop was in the main lobby of the original hospital building for more than 35 years. The transition to the new building was both bittersweet and exciting. We loved our old location but we’re now in a new, lovely, light-filled space. We are also lucky to have great neighbors, Starbucks!

How would you describe your customers?

We cater to visitors, patients, staff and students alike. I would estimate staff and students make up about 70 percent of our business at this time. We see fewer visitors and patients at the new location, but we’re always thrilled when we can help them find that special gift or at least provide a place they can come, take a break, window shop and regroup. It’s always humbling to receive a thank you note from a customer telling you how much you helped at a difficult time. We have many “regulars” who frequent the shop. We have everything from women who wait for the new apparel to arrive to get the best selection to staff who come in for their daily pack of gum. It’s been a challenging road with the move, but our regulars have remained loyal.

Debbie Baril

Favorite musical:
“Aida”

Favorite musician:
James Taylor (Our annual Fourth of July tradition at Tanglewood!)

Favorite time of year:
Definitely the Christmas season. In our house it begins with caroling on Thanksgiving night and ending with a “new year around-the-world” party on New Year’s Eve at my house with friends and family.

Favorite delicacy:
A recipe for gravlax given to me by a retired Connucopia volunteer. It has now become our annual “tree trimming” dinner.

Favorite vacation spot:
One of my favorite places on earth is Martha’s Vineyard. We vacation there every year and now my children will continue the tradition when they have their own families.

What should people know about the kiosk in the Outpatient Pavilion?

In 2015 we opened a small satellite shop on the first floor of the Outpatient Pavilion. We staff that shop from 9 a.m. to 4 p.m. during the week and are closed at that location on the weekends. We carry a small selection of gifts, accessories, UConn products and edibles.

What is the connection with the UConn Health Auxiliary?

The Connucopia is owned by the UConn Health Auxiliary. All profits from the two Connucopia Gift Shops as well as the UConn Health Auxiliary Thrift Shop benefit the Auxiliary, which supports UConn Health in many ways. The shops are the major source of revenue for the Auxiliary, which also benefits from membership dues, special events and vendor sales. We host vendor sales on campus anywhere from one to as many as six times a week during the holiday months. We’ve recently been lucky enough to host two farm trucks, Harvest Bakery and Truffles Food Truck, thanks to Allan Peterson [director of Parking, Transportation and Event Services].

How do you staff the Gift Shop locations?

It takes six paid employees to staff both Connucopia shops. We have one paid employee on every shift including nights and weekends. We’re fortunate to have the help of two to four volunteers per day. They assist in the main gift shop by waiting on customers, checking in and marking new products, as well as merchandising and restocking.

What’s something about the Gift Shop most folks should know but probably don’t?

Our merchandise updates constantly so our customers see something new at every visit. We’ve worked hard making the Connucopia into a mini department store. We sell everything from the new dress you need because you forgot about an after-work event, flowers, cards and gifts to brighten a patients room to UConn apparel to wear to the game. We stock a full array of sundries and tech accessories. We also carry books of stamps. As the Connucopia is not for profit, there is no sales tax charged!

Looking at Us: Dr. Bradford Whitcomb

Dr. Bradford Whitcomb

Looking at Us: Army Veteran Dr. Bradford Whitcomb, Lieutenant Colonel, Retired, Gynecologic Oncologist at UConn Health, discusses what Veterans Day means to him.

When did you serve and in what branch of the service?
I served in the Army Medical Department for more than 25 years. I deployed in 2008 to Baghdad for three months and I deployed in 2012 and 2013 to Afghanistan for seven months. The first time was as an assistant to a surgical team and an Ob/Gyn. And in the second deployment I was part of a combat research team in Afghanistan and also served as the regional Ob/Gyn consultant.

Why did you want to serve in the Army?
Patriotic reasons, of course, but it was also a conduit for me to attend medical school and college. I was on scholarship through the ROTC and I went to medical school at the  military medical school in Bethesda, Maryland (USUHS).

What did you get out of serving?
It was very humbling to take care of not only people who were injured or sick while I was deployed but also to take care of active duty service members, dependents and retirees and family members of retirees when I was back at home.

What does Veterans Day mean to you?
I think of my dad who served during the Korean War. I also think of the people who were more in harm’s way than I was in those deployed settings, and who are currently there away from their families which is one of the hardest things. I think of the families because it was very difficult on my family for one of us to be away. I think it was actually harder on my spouse than it was on me to take care of the kids and to have many responsibilities at home by herself. I think about those who are gone now and who will continue to go. They enjoy their job, dedicated, but leave behind a family that sometimes is in a very challenging situation.

Do you think veterans receive enough recognition and appreciation?
I think it has been very positive overall since 9/11. I think the population has been very welcoming and very helpful. However, as time has gone on in Iraq and Afghanistan, the Middle East, I think people have become less attuned to it because it is a chronic problem. . I worry that we may not pay as much attention as we did right after 9/11. It’s horrible that something bad had to happen for veterans to get more recognition , but we need to keep these heroes on our minds. We need to remember that people go away for a long time to serve their country and they’re away from their families, which is extremely difficult.

Patient Perspective Key in Creation of HealthONE’s Patient Portal

UConn Health is enlisting the help of patient Frank Greaney in the creation of the UConn HealthONE patient portal. (Photo by Chris DeFrancesco)

On the third Tuesday of the month, Frank Greaney of Southington has a standing appointment at UConn Health’s Outpatient Pavilion.

He is a patient, but for this hour his role is patient representative—a voice at the table where a crucial component of UConn HealthONE is taking shape.

Greaney, a founding member of the UConn John Dempsey Hospital Patient and Family Advocacy Council (PFAC), also serves on the Online Patient Engagement Committee (OPEC). This group was established earlier this year by the staff tasked with building the patient portal for HealthONE, the high-tech electronic medical record (EMR) system UConn Health is unveiling next spring.

“The OPEC members actually welcome and invite our comments,” says Greaney, a retired health care executive who, between his life’s work and his own medical challenges, has set foot in many of the country’s most successful health care facilities. “I’m impressed by the diligence of the OPEC participants and their diligent work. Everything they do has an effect on the project.”

The HealthONE patient portal will enable patients to complete such tasks as arranging appointments, requesting prescription refills, and accessing test results, all by way of a secure online account.

“My test results will be available quickly,” Greaney says. “I can run a table on my lab results for the last six months, a year, a year and a half. I can look at a summary from the last visit. I can arrange, change, or cancel appointments, and indicate the reason for my visit. It’s really going to do a lot.”

Greaney would know. He is one of two patient representatives recruited to join OPEC. Both are familiar with Epic, which provides the EMR software platform, and MyChart, which is Epic’s patient portal, from their experience as patients at other hospitals. UConn Health chose Epic as the vendor for its EMR system and branded it as UConn HealthONE.

“There’s a discipline to electronic medical records that does not exist outside the world of electronic medical records,” Greaney says. “This improves internal quality and empowers us as patients to have an active role in our care. You have your own records now. You have your own information. It’s empowering.”

OPEC members are a diverse group representing perspectives from throughout UConn Health, from patient care to billing to compliance to information technology.

With input from the patient representatives, they come up with recommendations on how to optimize the portal and make HealthONE a valuable tool for patients.

Bonnie Johnson (left) and Dr. Rebecca Andrews help lead the Online Patient Engagement Committee, which is designing the UConn HealthONE patient portal. (Photo by Chris DeFrancesco)

“We want to create a product that our patients are happy with,” says Bonnie Johnson, a HealthONE analyst who facilitates the OPEC meetings. “We want to make sure we not only are meeting statewide regulations, but also the expectations of our patients, because we also want to stay relevant in the marketplace.”

Topics OPEC has weighed in on so far include recommendations on screen design, support mechanisms, and timing of the portal’s introduction to patients.

“We are most pleased to have patient advocates who have joined our OPEC committee to provide a consumer perspective,” says HealthONE Ambulatory Director Kathy Noel. “The widespread perspectives shared by many across the organization allow us to discuss and determine our course through the eyes of different stakeholders.”

But that doesn’t mean the patient representatives have the final say.

“We’re here to provide perspectives, to give our opinions if asked, with the understanding that, ‘Anything we say, you are free to completely ignore,’” Greaney says. “The internal stakeholders are at the table as this program unfolds. This project requires a staggering amount of coordination. The people in this group are at the top of their respective games. And Bonnie seeks buy-in from everyone who makes this hospital work at the granular level.”

Dr. Rebecca Andrews, primary care physician and OPEC chair, says ultimately HealthONE will offer patients much more than a new and improved accessible portal for messaging.

“The hope is to engage the patient through inpatient admissions or after outpatient visits and in between episodes of care,” Andrews says. “If we develop a robust population health team, it would also be a means to reach out for testing, guideline-driven care, or needed visits to a whole group of patients at once.”

And that can only help patients, Greaney says.

“I think this is the highest-quality, safest hospital in the state,” he says. “HealthONE is a true portal, one that will open a lot of doors for the community.”

HealthONE Ramping up Testing, 8 Months From Go-Live

HealthONE analysts from the OpTime, Anesthesia, and Inpatient teams work together to execute a script. (Photo by Ethan Giorgetti)

The employees and consultants who are overseeing UConn Health’s conversion to a modern electronic medical record system are now well into what is probably the most important stretch of the testing phase.

The second of five planned rounds of integrated testing is underway. If you liken it to a theater production, the show has been cast and the actors know their lines, and now they’re starting to rehearse together on stage.

In this case, the stage is the fourth floor of the Connecticut Tower, which has been converted into an area designated for this purpose through the end of December. Integrated testing started July 31 and represents the largest part of the overall testing phase.

“Each analyst represents a different piece of the system,” says HealthONE business system analyst Margo Higginbotham. “They’ve kind of been in their little silos for a while now. When we say integrated, it’s them now coming together and saying, ‘Oh, so when I do that, it affects you.’ That’s the whole point of this, to identify defects now so next time we run them, we’ll see if it makes it through.”

There are nearly 150 scripts, or workflows, to test over the next three months to determine which pieces of the process are working properly. These scripts represent approved current and future state patient workflows and how HealthONE will handle them, for example from registration to admittance to recovery to medications to discharge and billing.

Trisha Faraday (left) and Donatienne Noel help facilitate integrated testing of HealthONE workflows. (Photo by Ethan Giorgetti)

“Now is the time to find those defects in between each of their applications, or something that would have executed in one system but isn’t working as planned when integrated with another application,” says HealthONE application architect Trisha Faraday. “Those are the defects that we’re now finding.”

During the first three weeks, or Round 1, the analysts ran 95 scripts, 34 of which passed. They expect to execute most of the rest during Round 2, which started this week. Some of the scripts that didn’t pass in Round 1 are back in Round 2 to see if the defects have been successfully resolved. Others need more time to be fixed and will return to testing in Round 3.

“Testing it now in this environment is where you’re going to be able to fix it with the least amount of impact to the user,” Faraday says. “This will make things run smoothly and efficiently when we’re ready to present it to the end users during the workflow walkthrough this fall.”

A better than 33 percent pass rate far surpassed expectations for the first round.

“We got off to a great start,” Higginbotham says. “Round 1 confirmed that our adoption, build, and testing efforts so far have been successful. It also helped us zero in on early opportunities for improvement.”

HealthONE will take a lot of paper out of the electronic medical records system. But during integrated testing, each script is a multi-page printout of a workflow that the analysts follow and then categorize. (Photo by Ethan Giorgetti)

Faraday, Higginbotham, and Donatienne Noel, a consultant with experience with Epic, the HealthONE software vendor, make up the quality assurance group, which facilitates the integrated testing. They serve as a support system to the analysts.

“The testers are executing their scripts diligently; and are seeing the bigger picture of the application and how it is fully integrated,” Noel says. “The practice of testing is allowing them to verify whether the actual build matches the expected results and to ensure that software system defects are at a minimum prior to go-live.”

The overall testing phase is scheduled to run through the end of March and overlap with end-user training, which is scheduled to start Feb. 1. The go-live date is April 28.

“Probably the most encouraging thing is how well the analysts work together in the testing room,” Faraday says. “They go in there with a great mindset of, ‘We’re going to get this script done,’ and they really work as a team.”

More information about HealthONE is available at uconnhealthexpress.uchc.edu/emr.

Looking at Us: Dig This, Carol Underwood

Carol Underwood helps unearth artifacts at an archaeological dig in Glastonbury. (Photo provided by Carol Underwood)

Carol Underwood spent a week this summer on an official dig with state archaeologist Brian Jones. Carol lives in Bloomfield and has been with UConn Health for five years. When she’s not unearthing artifacts, she’s working in the Information Technology Department as an application architect and Oracle database administrator. The official dig she participated in was at a large buried farm complex in Glastonbury associated with Lt. John Hollister of Glastonbury that dates back to the mid-17th century.

What did you find?

Artifacts like rusty iron nails, bits of brick, glass, bone, teeth, fish scales, charcoal, chert, flint, clay pipe stems and bowls, pottery both glazed and earthenware, snails. I was not lucky enough to find the native beads and points that were unearthed. I exposed a “feature” which was a large stain in the dirt 30 centimeters down that indicated a support post for the house had been there.

What is the significance?

This is arguably the most important historic period archaeological site to be identified in the state of Connecticut. The site documents an especially poorly understood period of colonial history as the first English settlers of the Connecticut River Valley adjusted to a new way of life.

How did you become interested and get involved?

I always liked dirt, digging, history and databases. All are good qualities to have in an archaeologist. Decades ago I wrote to then state archaeologist Nicholas Bellantoni about his work on vampires in New England. He wrote me back and invited me to come on a dig, so I had been thinking about this for a long time.

Carol Underwood

Favorite musician:
Dixie Chicks/Natalie Maines

Favorite place to visit:
Acadia National Park (Seawall, Thunder Hole)

Person you’d like to meet:
Former Alabama Gov. George C. Wallace. During his final years, he publicly recanted his racist views and asked for forgiveness from African Americans. I would like to talk to him about that process.

Favorite sports team
UConn women’s basketball

What was a typical day like?

Each day was a day of hard labor surrounded by beautiful farms and horses. I would arrive at the Park & Ride at 8:45 a.m. and meet up with other crew members. We would carpool to the farm, then stroll through the horse pasture down to the dig site. We erected a tent city to protect us from the sun. We would start right in digging our area that was carefully marked out. Precise levels of dirt were removed and each bucket sifted. Artifacts found were placed into plastic bags marking site, quadrant, quad, level and my initials. It was dig – sift, dig – sift cycle all day long till 3 p.m. If someone found a cool artifact we would do show and tell. I went home tired, dirty and exhilarated.

What surprised you on this dig?

Ground-penetrating radar (GPR) technology was used to find the original farmstead. The radar also showed three wigwams, which may be the first archaeological evidence of cohabitation between early colonists and Native Americans.

Also, one day, to my surprise, the now-retired Dr. Nicholas Bellantoni showed up. I told him about the letters we wrote to each other many years ago then said, “I’m here!” I got to work with Dr. Bellantoni and he was finding all the good stuff like native beads.

Learn more about the Connecticut Archaeology Center at www.cac.uconn.edu/osa.html.

Looking at Us: Bryan Gran Elevates UConn Health’s Readiness

Do you know what to do in an emergency? Chances are, you don’t have the level of preparedness Bryan Gran has. Bryan joined UConn Health as our emergency management program specialist in December and oversees our emergency operations planning and programs to ready us to respond to hazards and emergencies. It’s a serious task for a serious man with a serious background that includes decades of service first in the military and then in the Connecticut Department of Emergency Management and Homeland Security.

Bryan Gran presents at an emergency operations training session. (Photo provided by Bryan Gran)

You come with an impressive background. How has your experience shaped you into who you are today?

I have to say, first and foremost, that my experiences as a husband and father have shaped me into what I am today. Without my wife, Carol, of 35 years by my side I would not be where I am today both personally and professionally. I have spent my life in service starting with the military which I joined in 1981, at the age of 18. Through my 32 years of military service I saw the roles and missions of the military change from a Cold War emphasis to counter insurgency, nation building and now to the global war on terror. When September 11, 2001, happened, everything changed. As a member of the Connecticut National Guard our mission was immediately focused on the home front and homeland security; securing key infrastructure and protecting the citizens of Connecticut. Hurricane Katrina hit in 2005 and our mission scope included supporting emergency management efforts, something that has continued through hurricane Sandy and numerous other storms and hazards. For me it’s about the desire to protect and serve; my family, my country, the citizens of Connecticut and now UConn Health.

What is the most common step most of us could take to make us better prepared for an emergency?

Preparedness starts with you, the individual. First, when disaster strikes you may not be with your family so have a plan. Your plan should include communication methods, contact rosters, emergency meeting locations, medical information, transportation plans and other key information that will assist you and your families in times of disaster. Having a plan will also help you concentrate on your own safety if you are not at home but at work and active in life saving response operations. Second, make a kit. There is no standard for kits but there are a few things to consider including medications, flashlights, batteries, meals ready to eat, water, first aid kits, whistles, matches, personal sanitation items, seasonal clothing, maps, cell phone chargers, identification, passports, etc. Third, be aware of your environment and surroundings and get involved, so if you “See Something Say Something” and get involved at home and at work. Talk to your family, friends, neighbors and coworkers about what to do in disasters.

Bryan Gran

Favorite movie
“Black Hawk Down”

Favorite vacation spot
Lake Champlain, Vermont, for fishing
Paris for the food, history and art

Favorite delicacy
Foie gras and smoked beef brisket

Something about you today that your younger self would never believe
I’m a grandfather, and I like Broadway

Favorite sports
Fishing, hunting and shooting

Why are drills/exercises so important?

Training and exercises (drills are a form of exercise) are important to everything we do, especially when it comes to emergencies. Training teaches us what to do while exercises help us practice what we learned. The more we train and exercise the more proficient we become and the more our actions become second nature and instinctive, allowing us to react quickly and effectively in a disaster. The Emergency Management Preparedness Cycle sums it up; plan, organize, train, exercise, evaluate and improve….and then do it again.

What are some questions we should ask ourselves in the name of emergency preparedness?

What is your role in your departments emergency action plan? Do you know two ways out of the building you’re in? Where will your assembly area be? Do you know how to get there? What if you have to leave campus, where will you go? Take a few minutes and talk to your family and coworkers about what you would do during an evacuation, a lockdown or if you received a notification to shelter in place. It only takes a few minutes and can save lives.

Do you have a not-so-serious side? What’s something you enjoy doing that’s not work-related?

No, not really, or not at least until I became a grandfather – where I act like a kid with excitement when I am around my one-year-old granddaughter Maggie.