Farmington Campus

UConn Health July 2018 Programs, Events

Here is a list of UConn Health programs scheduled for July and early August 2018. This information will be updated with any additions or other schedule changes. (Updated 7/19)

(Deleted 7/17–on hiatus until September)
Living Well With Epilepsy: A Support Group for Young Adults
Saturday, July 7, noon to 1:30 p.m.
, UConn Health Outpatient Pavilion, 2nd floor large conference room S2010
The Epilepsy Foundation of Connecticut, in partnership with the UConn Health Department of Neurology, offers a support group for young adults who live with epilepsy. This group is open to those aged 18 to 30 who would like to join others to share experience, gain peer support, and learn together about epilepsy and overcoming its challenges to live well. The group generally meets on the first Saturday of the month. Please call 860-346-1924 or email manzelone.efct@sbcglobal.net for more information.

Bladder Cancer Support Group
Saturday, July 7, 2 to 3 p.m.
, UConn Health, Onyiuke Dining Room
Patients, family members and caregivers (not limited to UConn Health patients) are invited to join others whose lives have been touched by bladder cancer. This support group, established in partnership with the Bladder Cancer Advocacy Network, usually meets on the first Saturday of the month and is the only group of its kind in New England. Call 888-901-BCAN for more information.

Breastfeeding Class
Wednesday, July 11, 6 to 8 p.m.
, UConn Health Outpatient Pavilion, 3rd floor large conference room S3301
A certified lactation consultant leads a discussion of topics including the benefits of breastfeeding, how to get started, and how the rest of the family can help the breastfeeding mother as well as how to continue breastfeeding and working. Fee is $25 per couple. Call 800-535-6232 to register or for more information.

Breast Cancer Support Group
Thursday, July 19, 7 to 8 p.m.
, UConn Health, Onyiuke Dining Room
This is a support group intended for women under the age of 45 who’ve been diagnosed with non-metastatic breast cancer. Women at any point in their cancer survivorship journey are welcome. Meetings are the third Thursday of the month. To register or more information, call 860-679-7820 or email tillinghast@uchc.edu.

Infertility Peer Support Group
Thursday, July 19, 7 to 8:30 p.m.
, Center for Advanced Reproductive Services, 2 Batterson Park Road, Farmington.

The Greater Hartford chapter of RESOLVE, a national nonprofit resource for those facing the challenges of infertility, offers support, information and confidential, informal, peer-led discussions on the third Thursday of the month. To learn more or to check for weather-related cancellation, call 860-523-8337.

Stroke Survivor Group
Wednesday, July 25, noon to 1 p.m.
, UConn Health Outpatient Pavilion, 3rd floor
The UConn Health Stroke Center invites stroke survivors, families and caregivers to a monthly group meeting to discuss topics such as prevention, coping methods, support systems, rehabilitation tips, resources, and promoting independence. The Stroke Survivor Group generally meets on the fourth Wednesday of the month. Call 860-679-4846 for more information.

(Added 7/29)
Whalers Alumni Weekend
Friday, July 27, 7:05 p.m.
and Saturday, July 28, 6:05 p.m., Dunkin Donuts Park, Hartford

UConn Health is sponsoring Hartford Yard Goats Whalers Alumni Weekend. Tickets are $10, buy one get one free, and are available at the UConn Health Auxiliary gift shops. The Auxiliary also is holding a drawing for pair of tickets and a page of Whalers autographs Thursday, July 26, at 3 p.m. in the University Tower gift shop. Call 860.679.2963 for more information.

Free Hospital Maternity Tours
Saturday, July 28, 2 p.m.
, UConn Health, University Tower lobby
A representative will guide you through labor and delivery, postpartum, and the nursery at the UConn John Dempsey Hospital. Children and grandparents are welcome. Call 800-535-6232 to register or for more information.

Free Workshop: “Things to Consider Before Joining a Research Study”
Monday, July 30, 5 p.m.
, UConn Health, Onyiuke Dining Room

The UConn Health Human Subjects Protection Office offers an educational session about the rights and responsibilities of participants in research projects on the last Monday of the month. Registration is required: 860-679-8802 or cagganello@uchc.edu.

(Deleted 7/17–on hiatus until September)
Living Well With Epilepsy: A Support Group for Young Adults
Saturday,
Aug. 4, noon to 1:30 p.m., UConn Health Outpatient Pavilion, 2nd floor large conference room S2010

The Epilepsy Foundation of Connecticut, in partnership with the UConn Health Department of Neurology, offers a support group for young adults who live with epilepsy. This group is open to those aged 18 to 30 who would like to join others to share experience, gain peer support, and learn together about epilepsy and overcoming its challenges to live well. The group generally meets on the first Saturday of the month. Please call 860-346-1924 or email manzelone.efct@sbcglobal.net for more information.

Bladder Cancer Support Group
Saturday, Aug. 4, 2 to 3 p.m.
, UConn Health, Onyiuke Dining Room
Patients, family members and caregivers (not limited to UConn Health patients) are invited to join others whose lives have been touched by bladder cancer. This support group, established in partnership with the Bladder Cancer Advocacy Network, usually meets on the first Saturday of the month and is the only group of its kind in New England. Call 888-901-BCAN for more information.

Breastfeeding Class
Thursday, Aug. 8, 6 to 8 p.m.
, UConn Health Outpatient Pavilion, 3rd floor large conference room S3301
A certified lactation consultant leads a discussion of topics including the benefits of breastfeeding, how to get started, and how the rest of the family can help the breastfeeding mother as well as how to continue breastfeeding and working. Fee is $25 per couple. Call 800-535-6232 to register or for more information.

Free Hospital Maternity Tours
Saturday, Aug. 11, 2 p.m.
, UConn Health, University Tower lobby
A representative will guide you through labor and delivery, postpartum, and the nursery at the UConn John Dempsey Hospital. Children and grandparents are welcome. Call 800-535-6232 to register or for more information.

Free Cosmetology Services for Cancer Survivors
Monday, Aug. 13, 1 to 3 p.m.
, UConn Health Outpatient Pavilion, 4th floor
“Look Good…Feel Better” is a free program to help improve the self-image and self-esteem of women experiencing appearance-related side effects from cancer treatment. During this hands-on workshop, a trained volunteer certified cosmetologist will teach women how to cope with skin changes and hair loss using cosmetic and skin care products donated by the cosmetic industry. Classes are offered every other month and are not limited to UConn Health patients. Please call 860-679-7820 to register (required).

Childbirth Preparation Class
Wednesday, Aug. 15, 6 to 10 p.m.
, UConn Health Outpatient Pavilion, 3rd floor large conference room S3301
This one-day class covers anatomy and physiology of pregnancy and labor, emotions of pregnancy, nutrition, fetal growth and development, comfort measures for labor, working with unexpected events in labor, cesarean delivery, and practice of relaxation and breathing techniques for labor. Class size is limited to eight couples. Remember to bring two pillows and wear comfortable clothing. Light snack is provided. Fee is $100. Call 800-535-6232 or 860-679-7692 to register or for more information.

Living With Heart Disease Meeting
Thursday, Aug. 16, 11 a.m. to noon
, UConn Health, University Tower, 2nd floor conference room
Men and women affected by heart disease meet on the third Thursday of every other month to discuss post-diagnosis topics such as prevention and wellness, social and emotional support, heart-healthy recipes, coping strategies and resources. Significant others and caregivers are also welcome to attend. Please call Sue at 860-679-3633 for more information.

Directions to UConn Health are available at health.uconn.edu/locations.

Looking at Us: Peter Canning, EMS Coordinator

If you’ve had any interaction with emergency medical services or the emergency department, chances are you’ve met Peter Canning. Peter is a registered nurse, a paramedic, and the EMS coordinator for UConn John Dempsey Hospital. Last month the Connecticut Department of Public Health presented Peter with the Public Health Commissioner’s Award in recognition of his impact on pre-hospital care, his leadership, and his promotion of the EMS system. Peter joined UConn Health in 2008 and his position is part time. He lives in West Hartford with his wife and three daughters.

What is an EMS coordinator?

I provide EMS education and quality assurance. My job is to see that area ambulance services bring patients to our hospital and provide them with great care, and that as a hospital, we treat EMS as a valued partner.

Peter Canning, Paramedic, R.N., EMS Coordinator at UConn Health.

Peter Canning

Favorite musician:
Bruce Springsteen

Favorite literary work:
Homer’s The Odyssey

Favorite vacation spot:
Misquamicut, Rhode Island

Favorite delicacy:
Ackee and saltfish with breadfruit (My wife is Jamaican.)

Favorite sports team:
Boston Red Sox

What are the most challenging/rewarding aspects of your job?

Care for many of our patients begins when EMS arrives on scene of a 911 call. When someone is having a heart attack or stroke, EMS can diagnose the problem and provide us with advance alerts that speed the life-saving interventions such as cardiac catheterization and thrombectomy that UConn JDH provides. Every month in our EMS newsletter we highlight these cases where our care partnership has made a difference in our patient’s lives.

What’s something a lot of us don’t realize about EMS?

People are often unaware of the high degree of training and the advanced capabilities of paramedics. They are highly trained professionals who can administer more than 30 different emergency medications and perform skills such as endotracheal intubation, surgical airway and needle decompression. They are also skilled in crisis intervention as nearly every day they deal with people in emotional and psychiatric distress.

How has EMS/emergency medicine evolved since the start of your career?

When I began in EMS in 1989, we were known as ambulance drivers who often had to call the hospital for permission to give medicine. Today, we are valued partners who do most all of our work on standing orders.

Additionally, EMS recognizes UConn John Dempsey as a peer to the two large Hartford hospitals when it comes to our ability to treat critical medical patients. That has not always been the case prior to the expansion of our emergency department.

What was your reaction to being honored with the Public Health Commissioner’s Award?

You never do the work with the intention of winning an award, but to be recognized for almost thirty years of work to improve prehospital care in the state was gratifying. I am also a big fan of Commissioner Pino’s commitment to public health so it was special to get the award from him.

What do you like to do when you’re not at work?

I am still a full-time paramedic in Hartford. I have published two nonfiction books and two novels about EMS. I love playing sports with my daughters and swimming competitively in US Masters meets.

Hats Off to the Operators

Around the clock behind the scenes at UConn Health our telephone operators are handling an average of 2,100 phone calls a day during the week and an additional 700 daily calls on the weekend.

The team of 11 operators take shifts responding to a wide range of caller inquiries and supporting UConn Health’s communication needs. Operators direct general inquiries, employee calls, patient calls, staff pages, and after-hour on-call phone pages for all clinical practices including dental medicine.

Also, the telephone operators are responsible for pushing out the critical overhead and phone pages for prompt medical response for UConn John Dempsey Hospital staff to respond to time-sensitive, life emergencies such as Code Blues requiring a patient’s resuscitation and any stat anesthesia, obstetrics, or stroke patient need. In addition, they coordinate Voalte system messaging needs on the hospital floors.

“It’s important for everyone to appreciate the critical role the operators play in our institution’s operations,” stresses Dr. Scott Allen, interim chief quality officer for UConn John Dempsey Hospital. “We could not succeed without them.”

“Often times operators are the first contact someone may have with UConn Health, and those first impressions, are lasting impressions,” says Annette Karabin, UMG Call Center’s Training/Quality Assurance Coordinator. “The operators are a dedicated team that truly care about what they do.”

Pat Davis, call center operator at UConn Health on April 11, 2018 (Tina Encarnacion/UConn Health photo)
Pat Davis, call center operator at UConn Health. (Tina Encarnacion/UConn Health photo)

One of the many examples of the essential work of the operators on the frontlines is Pat Davis. Recently, the Patient Relations team received a telephone call from a UConn Health patient sharing his compliments about Pat and how she went above and beyond to help him.

“Excellent job, Pat, thank you for all that you do,” shared Karabin. “I often hear Pat on the phone when the caller is obviously anxious or upset. She has a very calm and reassuring demeanor with helping them.”

“Pat is very dedicated and thorough,” said Milissa Woodward, director of ambulatory access initiatives. “All of our operators are this good. They always get the job done.”

Woodward added: “Our group of operators are just incredible. I love working with them.”

UConn Health April 2018 Programs, Events

Here is a list of UConn Health programs scheduled for April and early May 2018. This information will be updated with any additions or other schedule changes. (Updated 3/16)

Living Well With Epilepsy: A Support Group for Young Adults
Saturday, April 7, noon to 1:30 p.m.
, UConn Health Outpatient Pavilion, 3rd floor, large conference Room S3301

The Epilepsy Foundation of Connecticut, in partnership with the UConn Health Department of Neurology, offers a support group for young adults who live with epilepsy. This group is open to those aged 18 to 30 who would like to join others to share experience, gain peer support, and learn together about epilepsy and overcoming its challenges to live well. The group generally meets on the first Saturday of the month. Please call 860-346-1924 or email manzelone.efct@sbcglobal.net for more information.

Bladder Cancer Support Group
Saturday, April 7, 2 to 3 p.m.
, UConn Health, Onyiuke Dining Room
Patients, family members and caregivers (not limited to UConn Health patients) are invited to join others whose lives have been touched by bladder cancer. This support group, established in partnership with the Bladder Cancer Advocacy Network, usually meets on the first Saturday of the month and is the only group of its kind in New England. Call 888-901-BCAN for more information.

Free Cosmetology Services for Cancer Survivors
Monday, April 9, 1 to 3 p.m.
, UConn Health Outpatient Pavilion, 4th floor

“Look Good…Feel Better” is a free program to help improve the self-image and self-esteem of women experiencing appearance-related side effects from cancer treatment. During this hands-on workshop, a trained volunteer certified cosmetologist will teach women how to cope with skin changes and hair loss using cosmetic and skin care products donated by the cosmetic industry. Classes are offered every other month and are not limited to UConn Health patients. Please call 860-679-7820 to register (required).

New 6-week “Ready to Lose” Weight Management Program Starts
Tuesday, April 10, 5 to 6 p.m.
, UConn Health Outpatient Pavilion, 2nd floor east, patient lobby
The introductory session is followed by five weekly sessions through Tuesday, May 15, that include a weigh-in, discussion of progress, and a timely nutrition topic such as eating out strategies, cooking light and right, emotional eating, exercise and activity, and smart shopping. Registration fee is $70, $50 for past participants. Call 800-535-6232 or 860-679-7692 for more information.

Breast-feeding Class
Wednesday, April 11, 6 to 8 p.m.
, UConn Health Outpatient Pavilion, 1st floor conference room S1501
A certified lactation consultant leads a discussion of topics including the benefits of breast-feeding, how to get started, and how the rest of the family can help the breast-feeding mother as well as how to continue breast-feeding and working. Fee is $25 per couple. Call 800-535-6232 to register or for more information.

Breast Cancer Support Group
Thursday, April 19, 7 to 8 p.m.
, UConn Health, Onyiuke Dining Room
This is a support group intended for women under the age of 45 who’ve been diagnosed with non-metastatic breast cancer. Women at any point in their cancer survivorship journey are welcome. Meetings are the third Thursday of the month. To register or more information, call 860-679-7820 or email tillinghast@uchc.edu.

Infertility Peer Support Group
Thursday, April 19, 7 to 8:30 p.m.
, Center for Advanced Reproductive Services, 2 Batterson Park Road, Farmington.

The Greater Hartford chapter of RESOLVE, a national nonprofit resource for those facing the challenges of infertility, offers support, information and confidential, informal, peer-led discussions on the third Thursday of the month. To learn more or to check for weather-related cancellation, call 860-523-8337.

Living With Heart Disease Meeting
Thursday, April 19, 11 a.m. to noon
, UConn Health, University Tower, 2nd floor conference room

Men and women affected by heart disease meet on the third Thursday of every other month to discuss post-diagnosis topics such as prevention and wellness, social and emotional support, heart-healthy recipes, coping strategies and resources. Significant others and caregivers are also welcome to attend. Please call Sue at 860-679-3633 for more information.

Free Hospital Maternity Tours
Saturday, April 21, 2 p.m.
, UConn Health, University Tower lobby
A representative will guide you through labor and delivery, postpartum, and the nursery at the UConn John Dempsey Hospital. Children and grandparents are welcome. Call 800-535-6232 to register or for more information.

Stroke Survivor Group
Wednesday, April 25, noon to 1 p.m.
, UConn Health Outpatient Pavilion, 3rd floor
The UConn Health Stroke Center invites stroke survivors, families and caregivers to a monthly group meeting to discuss topics such as prevention, coping methods, support systems, rehabilitation tips, resources, and promoting independence. The Stroke Survivor Group generally meets on the fourth Wednesday of the month. Call 860-679-4846 for more information.

Childbirth Preparation Class
Wednesday, April 25, 6 to 10 p.m.
, UConn Health Outpatient Pavilion, 3rd floor large conference room S3301
This one-day class covers anatomy and physiology of pregnancy and labor, emotions of pregnancy, nutrition, fetal growth and development, comfort measures for labor, working with unexpected events in labor, cesarean delivery, and practice of relaxation and breathing techniques for labor. Class size is limited to eight couples. Remember to bring two pillows and wear comfortable clothing. Light snack is provided. Fee is $100. Call 800-535-6232 or 860-679-7692 to register or for more information.

(Added 3/16)
UConn Health Auxiliary’s Spring Market
Friday, April 27, 9 a.m. to 4 p.m.
, UConn Health, Main Building
The UConn Health Auxiliary’s annual spring shopping event features vendors in the main and Keller lobbies. Money raised goes toward the Auxiliary’s free mammogram programs, its patient assistance program, and its patient education program in the Outpatient Pavilion. For more information please call 860-679-2963.

Free Workshop: “Things to Consider Before Joining a Research Study”
Monday, April 30, 5 p.m.
, UConn Health, Onyiuke Dining Room
The UConn Health Human Subjects Protection Office offers an educational session about the rights and responsibilities of participants in research projects on the last Monday of the month. Registration is required: 860-679-8802 or cagganello@uchc.edu.

Living Well With Epilepsy: A Support Group for Young Adults
Saturday, May 5, noon to 1:30 p.m.
, UConn Health Outpatient Pavilion, 3rd floor, large conference Room S3301
The Epilepsy Foundation of Connecticut, in partnership with the UConn Health Department of Neurology, offers a support group for young adults who live with epilepsy. This group is open to those aged 18 to 30 who would like to join others to share experience, gain peer support, and learn together about epilepsy and overcoming its challenges to live well. The group generally meets on the first Saturday of the month. Please call 860-346-1924 or email manzelone.efct@sbcglobal.net for more information.

Bladder Cancer Support Group
Saturday, May 5, 2 to 3 p.m.
, UConn Health, Onyiuke Dining Room
Patients, family members and caregivers (not limited to UConn Health patients) are invited to join others whose lives have been touched by bladder cancer. This support group, established in partnership with the Bladder Cancer Advocacy Network, usually meets on the first Saturday of the month and is the only group of its kind in New England. Call 888-901-BCAN for more information.

Breast-feeding Class
Wednesday, May 9, 6 to 8 p.m.
, UConn Health Outpatient Pavilion, 1st floor conference room S1501
A certified lactation consultant leads a discussion of topics including the benefits of breast-feeding, how to get started, and how the rest of the family can help the breast-feeding mother as well as how to continue breast-feeding and working. Fee is $25 per couple. Call 800-535-6232 to register or for more information.

Directions to UConn Health are available at health.uconn.edu/locations.

Keeping Things Running During Winter Weather

Even when UConn Health has an emergency closing, it’s not really closed.

Inpatient care must go on, as do some laboratory experiments, and other 24/7 operations such as public safety, housekeeping, dietary, information technology, the telephone operators, and the Connecticut Poison Control Center.

Making that possible is the work of Facilities Management and Operations, whose staff ensures those who do need to come to work (or to the hospital) can do so safely.

“They tackle their job with a real positive attitude, and they’re definitely engaged in the work that they do,” says Cliff Ashton, associate vice president of Facilities Management and Operations. “They work around the clock. They do take breaks for safety purposes, but it’s not an easy job.”

For this week’s nor’easter, that included six groundsmen operating four plow trucks and two skid steer machines, plus contractor support including six plow trucks and drivers, a bucket loader and operator, and 15 laborers shoveling around the entrances and fire exits.

“There’s a certain order of priority,” Ashton says. “When it’s snowing real hard, the focus is on keeping the roads open. We obviously want to keep access to the ambulance bays clear.”

Part of what makes the storm response effective is the preparation work that takes place in between storms.

“We check all the equipment, make repairs when needed, and we flush all the equipment after a storm because of all the salt,” Ashton says. “There’s always freezing and thawing, and our guys are out there first thing in the morning, going around all the sidewalks to put the ice melt material down.”

What can the rest of us do to help with the snow removal effort? Observe parking bans, for starters.

“When we have a parking ban, there’s not supposed to be anyone parking roadside or in uncovered areas, and that does get to be a problem,” Ashton says. “The other important thing is being attentive to their own personal safety. People should wear the right footwear to get from their car to the building to reduce the risk of falls.”

Logistics Management also has storm-preparation protocol, which includes fully stocking all hospital departments, shifting schedules to minimize staff traveling in dangerous conditions, and coordinating with different areas to determine their needs.

"We'll provide cots to the operators, the help desk, and Correctional Managed Health Care pharmacy, and reach out to the nursing supervisor to make sure we have enough cots for hospital staff," says Logistics Management Director Jeff Boyko. "For the hospital, we're always servicing every facet. The outpatient clinical areas are often closed, but the urgent care offices may stay open, and we also make sure lab medicine and the pharmacy can continue to serve all the correctional facilities."


Three skid steer machines (left) and three plow trucks are among the equipment Facilities Management and Operations crews use for snow removal. (Photo by Joe Caron)

Heroism and Good Fortune

A member of the UConn Health grounds crew is being called a hero after a close call following the March 7 nor’easter. Mark Koziol and fellow groundsman William “Toby” Berry were in a grounds truck on lower campus when they stopped to pick up a sign. With Berry still in the driver’s seat, a tree fell on the truck. Koziol, who hadn’t returned to the truck yet, realized the danger and, risking his own safety, pulled his coworker out of the truck. Thankfully, both escaped serious injury. (Photo by Joe Caron)

HealthONE Training Required for Access

UConn Health One badgeHealthONE training is roaring and we appreciate the flexibility and patience of everyone involved. It is a lot of people doing a lot of training in a very tight window. And of course the weather hasn’t helped. So why the rush, why must this be done? There are a lot of reasons: patient safety, familiarity with new processes, we could have a long list. But at the top of  this list is the simple fact: no training, no access.

When we go live April 28, all those not listed as trained—including not passing the end user proficiency assessment—will not be able to access the system to do their job.

Single sign-on doesn’t happen until the training is done so we create a safe, well-trained team to care for our patients. So, in the coming weeks when you have to cover for a co-worker, train off shift or just wonder why, keep in mind every good thing the system will do starts with your ability on April 28 to log in to HealthONE.

See your leader or a training coordinator for questions, enrollment problems, and to make sure on the 28th you are not someone asking ‘why won’t this system let me in?’

—HealthONE leadership

Watch for additional HealthONE updates in Lifeline, in the Pulse, at uconnhealthexpress.uchc.edu/HealthONE, and now on Twitter @UConnHealthONE.

Progressive Approach to Campus Safety

UConn Police Chief Hans Rhynhart is the director of the UConn Division of Public Safety. (Photo provided by Hans Rhynhart)

It’s natural that campus safety, while always a priority, would be even more top of mind following a mass shooting like what took place in Parkland, Florida, last month.

Within the last two years, UConn has shifted to a progressive model, folding police, fire, emergency management, communications centers, and the fire marshal’s office into a single Division of Public Safety. The resources span all campuses, including UConn Health.

Division Director Hans Rhynhart, who is also chief of the UConn Police Department, says the key to readiness for an active threat situation on any campus is preparation and prevention.

“We’ve accomplished and standardized combined training with all division personnel, with police, fire, communications and emergency management, to understand roles and responsibilities to enhance our unified response,” Rhynhart says. “We have threat assessment teams in place which are on the leading edge of trying to prevent a tragedy from happening.”

Part of that prevention component is intelligence gathering. UConn Police have a detective assigned to an FBI Joint Terrorism Task Force, which provides direct access to real-time information on a threat or activity of interest.

“There is almost no better resource than the task force that we have to call upon should we need enhanced, immediate intelligence gathering,” Rhynhart says.

Another Detective works with the U.S. Attorney’s Office on cyber crimes. Social media monitoring is also one of the tools police use to stay aware and gather intelligence. Monitoring can be done on a specific incident or event as well as through the creation of a geo fence to alert investigators to certain phrases and words being used, all with the goal of intercepting and preventing a critical incident from occurring.

Meantime, a general sense of awareness and vigilance in the community can also help with prevention.

“There exists a ‘see something, say something’ philosophy,” Rhynhart says. “If you think that there’s something ‘off’, if you think that an employee or student is acting in a way that is concerning to you, let one of the police officers assigned to your campus know as soon as you can, so we may work with our partners at the University to try to understand what is going on. Most reports we receive are not threatening in nature and do not rise to the level of a criminal violation, but the information gives us an opportunity to talk with and most of the time develop a solution or positive path for an individual. We want to assist in creating a positive and safe environment for all involved.”

An additional component to campus safety is an extensive network of surveillance cameras and blue emergency phones.

The UConn Division of Public Safety offers resources for the public to take an active role in its own safety on its Office of Emergency Management and Community Outreach Unit websites.

“Part of it is being familiar with the information that we put out,” Rhynhart says. “Accessing these websites provides a wide array of tools that will aid in not only your own personal response to hazards, but what you can expect from the University as well. There are fliers and guides, including a campaign we started called ‘Seconds for Safety.’ We break information out into different types of incidents. They’re very quick to consume, you can look at it in seconds, and understand what you should do at any specific moment to ensure a better chance of survival.”

UConn Health March 2018 Programs, Events

Here is a list of UConn Health programs scheduled for March and early April 2018. This information will be updated with any additions or other schedule changes. (Updated 3/6)

Living Well With Epilepsy: A Support Group for Young Adults
Saturday, March 3, noon to 1:30 p.m.
, UConn Health Outpatient Pavilion, 3rd floor, large conference Room S3301

The Epilepsy Foundation of Connecticut, in partnership with the UConn Health Department of Neurology, offers a support group for young adults who live with epilepsy. This group is open to those aged 18 to 30 who would like to join others to share experience, gain peer support, and learn together about epilepsy and overcoming its challenges to live well. The group generally meets on the first Saturday of the month. Please call 860-346-1924 or email manzelone.efct@sbcglobal.net for more information.

Bladder Cancer Support Group
Saturday, March 3, 2 to 3 p.m.
, UConn Health, Onyiuke Dining Room
Patients, family members and caregivers (not limited to UConn Health patients) are invited to join others whose lives have been touched by bladder cancer. This support group, established in partnership with the Bladder Cancer Advocacy Network, usually meets on the first Saturday of the month and is the only group of its kind in New England. Call 888-901-BCAN for more information.

(Rescheduled 3/6)
Breast-feeding Class
Wednesday, March 7
Thursday, March 15, 6 to 8 p.m.
, UConn Health Outpatient Pavilion, 1st floor conference room S1501
A certified lactation consultant leads a discussion of topics including the benefits of breast-feeding, how to get started, and how the rest of the family can help the breast-feeding mother as well as how to continue breast-feeding and working. Fee is $25 per couple. Call 800-535-6232 to register or for more information.

Breast Cancer Support Group
Thursday, March 15, 7 to 8 p.m.
, UConn Health, Onyiuke Dining Room
This is a support group intended for women under the age of 45 who’ve been diagnosed with non-metastatic breast cancer. Women at any point in their cancer survivorship journey are welcome. Meetings are the third Thursday of the month. To register or more information, call 860-679-7820 or email tillinghast@uchc.edu.

Infertility Peer Support Group
Thursday, March 15, 7 to 8:30 p.m.
, Center for Advanced Reproductive Services, 2 Batterson Park Road, Farmington.

The Greater Hartford chapter of RESOLVE, a national nonprofit resource for those facing the challenges of infertility, offers support, information and confidential, informal, peer-led discussions on the third Thursday of the month. To learn more or to check for weather-related cancellation, call 860-523-8337.

Free Hospital Maternity Tours
Saturday, March 17, 2 p.m.
, UConn Health, University Tower lobby
A representative will guide you through labor and delivery, postpartum, and the nursery at the UConn John Dempsey Hospital. Children and grandparents are welcome. Call 800-535-6232 to register or for more information.

Free Workshop: “Things to Consider Before Joining a Research Study”
Monday, March 26, 5 p.m.
, UConn Health, Onyiuke Dining Room

The UConn Health Human Subjects Protection Office offers an educational session about the rights and responsibilities of participants in research projects on the last Monday of the month. Registration is required: 860-679-8802 or cagganello@uchc.edu.

Stroke Survivor Group
Wednesday, March 28, noon to 1 p.m.
, UConn Health Outpatient Pavilion, 3rd floor
The UConn Health Stroke Center invites stroke survivors, families and caregivers to a monthly group meeting to discuss topics such as prevention, coping methods, support systems, rehabilitation tips, resources, and promoting independence. The Stroke Survivor Group generally meets on the fourth Wednesday of the month. Call 860-679-4846 for more information.

Living Well With Epilepsy: A Support Group for Young Adults
Saturday, April 7, noon to 1:30 p.m.
, UConn Health Outpatient Pavilion, 3rd floor, large conference Room S3301
The Epilepsy Foundation of Connecticut, in partnership with the UConn Health Department of Neurology, offers a support group for young adults who live with epilepsy. This group is open to those aged 18 to 30 who would like to join others to share experience, gain peer support, and learn together about epilepsy and overcoming its challenges to live well. The group generally meets on the first Saturday of the month. Please call 860-346-1924 or email manzelone.efct@sbcglobal.net for more information.

Bladder Cancer Support Group
Saturday, April 7, 2 to 3 p.m.
, UConn Health, Onyiuke Dining Room
Patients, family members and caregivers (not limited to UConn Health patients) are invited to join others whose lives have been touched by bladder cancer. This support group, established in partnership with the Bladder Cancer Advocacy Network, usually meets on the first Saturday of the month and is the only group of its kind in New England. Call 888-901-BCAN for more information.

Free Cosmetology Services for Cancer Survivors
Monday, April 9, 1 to 3 p.m.
, UConn Health Outpatient Pavilion, 4th floor
“Look Good…Feel Better” is a free program to help improve the self-image and self-esteem of women experiencing appearance-related side effects from cancer treatment. During this hands-on workshop, a trained volunteer certified cosmetologist will teach women how to cope with skin changes and hair loss using cosmetic and skin care products donated by the cosmetic industry. Classes are offered every other month and are not limited to UConn Health patients. Please call 860-679-7820 to register (required).

New 6-week “Ready to Lose” Weight Management Program Starts
Tuesday, April 10, 5 to 6 p.m.
, UConn Health Outpatient Pavilion, 2nd floor east
The introductory session is followed by five weekly sessions through Tuesday, May 15, that include a weigh-in, discussion of progress, and a timely nutrition topic such as eating out strategies, cooking light and right, emotional eating, exercise and activity, and smart shopping. Registration fee is $70, $50 for past participants. Call 800-535-6232 or 860-679-7692 for more information.

Breast-feeding Class
Wednesday, April 11, 6 to 8 p.m.
, UConn Health Outpatient Pavilion, 1st floor conference room S1501
A certified lactation consultant leads a discussion of topics including the benefits of breast-feeding, how to get started, and how the rest of the family can help the breast-feeding mother as well as how to continue breast-feeding and working. Fee is $25 per couple. Call 800-535-6232 to register or for more information.

Directions to UConn Health are available at bit.ly/GetToUCH.

UConn Health February 2018 Programs, Events

Here is a list of UConn Health programs scheduled for February and early March 2018. This information will be updated with any additions or other schedule changes. (Last updated 2/1)

Living Well With Epilepsy: A Support Group for Young Adults
Saturday, Feb. 3, noon to 1:30 p.m.
, UConn Health Outpatient Pavilion, 3rd floor, large conference Room S3301

The Epilepsy Foundation of Connecticut, in partnership with the UConn Health Department of Neurology, offers a support group for young adults who live with epilepsy. This group is open to those aged 18 to 30 who would like to join others to share experience, gain peer support, and learn together about epilepsy and overcoming its challenges to live well. The group generally meets on the first Saturday of the month. Please call 860-346-1924 or email manzelone.efct@sbcglobal.net for more information.

New 6-week “Ready to Lose” Weight Management Program Starts
Tuesday, Feb. 6, 5 to 6 p.m.
, UConn Health Outpatient Pavilion, 2nd floor east
The introductory session is followed by five weekly sessions through Tuesday, March 13, that include a weigh-in, discussion of progress, and a timely nutrition topic such as eating out strategies, cooking light and right, emotional eating, exercise and activity, and smart shopping. Registration fee is $70, $50 for past participants. Call 800-535-6232 or 860-679-7692 for more information.

Childbirth Preparation Class
Thursday, Feb. 8, 6 to 10 p.m.
, UConn Health Outpatient Pavilion, 1st floor large conference room S1501
This one-day class covers anatomy and physiology of pregnancy and labor, emotions of pregnancy, nutrition, fetal growth and development, comfort measures for labor, working with unexpected events in labor, cesarean delivery, and practice of relaxation and breathing techniques for labor. Class size is limited to eight couples. Remember to bring two pillows and wear comfortable clothing. Light snack is provided. Fee is $100. Call 800-535-6232 or 860-679-7692 to register or for more information.

Free Cosmetology Services for Cancer Survivors
Monday, Feb. 12, 1 to 3 p.m.
, UConn Health Outpatient Pavilion, 4th floor

“Look Good…Feel Better” is a free program to help improve the self-image and self-esteem of women experiencing appearance-related side effects from cancer treatment. During this hands-on workshop, a trained volunteer certified cosmetologist will teach women how to cope with skin changes and hair loss using cosmetic and skin care products donated by the cosmetic industry. Classes are offered every other month and are not limited to UConn Health patients. Please call 860-679-7820 to register (required).

Living With Heart Disease Meeting
Thursday, Feb. 15, 11 a.m. to noon
, UConn Health, University Tower, 2nd floor conference room

Men and women affected by heart disease meet on the third Thursday of the month to discuss post-diagnosis topics such as prevention and wellness, social and emotional support, heart-healthy recipes, coping strategies and resources. Significant others and caregivers are also welcome to attend. Please call Sue at 860-679-3633 for more information.

Breast Cancer Support Group
Thursday, Feb. 15, 7 to 8 p.m.
, UConn Health, Onyiuke Dining Room
This is a support group intended for women under the age of 45 who’ve been diagnosed with non-metastatic breast cancer. Women at any point in their cancer survivorship journey are welcome. Meetings are the third Thursday of the month. To register or more information, call 860-679-7820 or email tillinghast@uchc.edu.

Infertility Peer Support Group
Thursday, Feb. 15, 7 to 8:30 p.m.
, Center for Advanced Reproductive Services, 2 Batterson Park Road, Farmington.

The Greater Hartford chapter of RESOLVE, a national nonprofit resource for those facing the challenges of infertility, offers support, information and confidential, informal, peer-led discussions on the third Thursday of the month. To learn more or to check for weather-related cancellation, call 860-523-8337.

Free Hospital Maternity Tours
Saturday, Feb. 24, 2 p.m.
, UConn Health, University Tower lobby
A representative will guide you through labor and delivery, postpartum, and the nursery at the UConn John Dempsey Hospital. Children and grandparents are welcome. Call 800-535-6232 to register or for more information.

Free Workshop: “Things to Consider Before Joining a Research Study”
Monday, Feb. 26, 5 p.m.
, UConn Health, Onyiuke Dining Room

The UConn Health Human Subjects Protection Office offers an educational session about the rights and responsibilities of participants in research projects on the last Monday of the month. Registration is required: 860-679-8802 or cagganello@uchc.edu.

(Canceled 2/1)
Stroke Survivor Group
Wednesday, Feb. 28, noon to 1 p.m.
, UConn Health Outpatient Pavilion, 3rd floor
The UConn Health Stroke Center invites stroke survivors, families and caregivers to a monthly group meeting to discuss topics such as prevention, coping methods, support systems, rehabilitation tips, resources, and promoting independence. The Stroke Survivor Group generally meets on the fourth Wednesday of the month. Call 860-679-4846 for more information.

Living Well With Epilepsy: A Support Group for Young Adults
Saturday, March 3, noon to 1:30 p.m.
, UConn Health Outpatient Pavilion, 3rd floor, large conference Room S3301
The Epilepsy Foundation of Connecticut, in partnership with the UConn Health Department of Neurology, offers a support group for young adults who live with epilepsy. This group is open to those aged 18 to 30 who would like to join others to share experience, gain peer support, and learn together about epilepsy and overcoming its challenges to live well. The group generally meets on the first Saturday of the month. Please call 860-346-1924 or email manzelone.efct@sbcglobal.net for more information.

Bladder Cancer Support Group
Saturday, March 3, 2 to 3 p.m.
, UConn Health, Onyiuke Dining Room
Patients, family members and caregivers (not limited to UConn Health patients) are invited to join others whose lives have been touched by bladder cancer. This support group, established in partnership with the Bladder Cancer Advocacy Network, usually meets on the first Saturday of the month and is the only group of its kind in New England. Call 888-901-BCAN for more information.

Breast-feeding Class
Wednesday, March 7, 6 to 8 p.m.
, UConn Health Outpatient Pavilion, 1st floor conference room S1501
A certified lactation consultant leads a discussion of topics including the benefits of breast-feeding, how to get started, and how the rest of the family can help the breast-feeding mother as well as how to continue breast-feeding and working. Fee is $25 per couple. Call 800-535-6232 to register or for more information.

Living With Heart Disease Meeting
Thursday, March 15, 11 a.m. to noon
, UConn Health, University Tower, 2nd floor conference room
Men and women affected by heart disease meet on the third Thursday of the month to discuss post-diagnosis topics such as prevention and wellness, social and emotional support, heart-healthy recipes, coping strategies and resources. Significant others and caregivers are also welcome to attend. Please call Sue at 860-679-3633 for more information.

Breast Cancer Support Group
Thursday, March 15, 7 to 8 p.m.
, UConn Health, Onyiuke Dining Room
This is a support group intended for women under the age of 45 who’ve been diagnosed with non-metastatic breast cancer. Women at any point in their cancer survivorship journey are welcome. Meetings are the third Thursday of the month. To register or more information, call 860-679-7820 or email tillinghast@uchc.edu.

Infertility Peer Support Group
Thursday, March 15, 7 to 8:30 p.m.
, Center for Advanced Reproductive Services, 2 Batterson Park Road, Farmington.
The Greater Hartford chapter of RESOLVE, a national nonprofit resource for those facing the challenges of infertility, offers support, information and confidential, informal, peer-led discussions on the third Thursday of the month. To learn more or to check for weather-related cancellation, call 860-523-8337.

Directions to UConn Health are available at bit.ly/GetToUCH.

Looking at Us: Allan Peterson, Parking Czar

Allan Peterson, director, Parking, Transportation and Event Services (Photo by Kristin Wallace)

Parking has been known to be a polarizing issue on our campus. But most would agree that as the Bioscience Connecticut construction led to the addition of three garages, we’re at a much better place today. The man who oversees parking (and transportation, and event services) is Allan Peterson. Allan’s been at UConn Health for three years now. He lives in Griswold with his wife and the two youngest of their four children.

How has parking and transportation on our campus improved over the last few years?

In terms of parking the key improvement has been increased capacity (spaces) in high-demand areas. This has allowed us to offer additional Area 1 permits which in turn led to more convenient Area 3 spaces becoming available. We were also able to provide evening and weekend enhancements for our students and residents. And although smaller in scale, the repaving and restriping of several surface lots simply makes it easier to get in and out of spaces. We’ve also had some nice improvements in transportation services on campus with our new shuttles, well trained drivers, and the handy mobile app and desktop link which let you know where your shuttle is. CTtransit and CTfastrak have also been great partners by improving access to our campus from throughout the region. They are now carrying more than 4,000 passengers per month to and from our campus.

To what do you attribute that success?

To me it’s really a great story about teamwork. It all started with buying into our leadership’s vision of what Bioscience Connecticut and UConn Health would become. Then the people responsible for planning, safety, and operations worked together to understand the traffic and parking demands so we could create the best possible experience for the whole community. Of course there will always be bumps along the way when you undertake this type of amazing growth, but with everyone’s hard work, patience and perseverance we’re beginning to see some very good outcomes.

Allan Peterson

Favorite
sports team:
Go Huskies!

Favorite delicacy:
My wife’s grilled fish on top of spinach and mashed potatoes.

Favorite way to unwind:
Waterskiing

Favorite vacation:
A few days exploring a national park with family and friends.

Something about you today that your younger self would never believe:
I drive a Prius.

People may not realize, your work is about more than lots and garages. What else does your office handle?

Although parking is a big piece, it’s not everything. Here’s a snapshot of what we handle.

  • 6,500 parking permits for staff, students, residents and contractors
  • Parking for more than 2,000 patients and visitors daily
  • 5,100 campus wide parking spaces
  • Valet parking at the University Tower, Main Building & Outpatient Pavilion
  • Campus shuttles which transport over 40,000 passengers annually
  • Partnering with CTrides and CTtransit to promote regional transportation services
  • Maintenance of the garages and parking equipment
  • Room scheduling for more than 4,000 meetings and events annually
  • Coordination of special event services

What would you say is the most misunderstood thing about parking?

One of the most common questions we hear in the parking world is, ‘Why do we charge for parking’? You will hear this from time to time at many institutions and municipalities across the country, especially during times of major growth. There is a great book (for transportation geeks like me), The High Cost of Free Parking, written by Donald Shoup, Ph.D., professor of urban planning and economics at UCLA. The book examines parking’s impact on society, the economy and the environment, and how a shift in the approach to transportation planning, engineering and operations can lead to many long-term benefits. The gist of the book is that for many decades the real costs of parking—maintaining driveways, sidewalks, lots, garages, and signage—were hidden by free or subsidized parking spaces, which in many cases lead to additional costs driven by declining infrastructures, traffic congestion, pollution, lost time, etc. One of Shoup’s recommendations, which has been widely adopted, was to first understand the planned utilization and demand of parking areas, and then to set pricing based on the distance from the destination, traffic demands, and fair market rates. Among the benefits would be reduced traffic congestion and pollution (by cutting down on ‘cruising for parking’), time savings, and modest revenues that can be reinvested into the community for maintenance, repairs, and other sustainable transportation programs.

What’s left to do in terms of parking on our campus?

Over the coming year we will be installing a new wayfinding sign package and bringing two visitor parking lots back on line. We’ll also continue to assess traffic demand and where it makes sense to initiate programs that improve efficiency and sustainability. Nevertheless, the real key to our long-term success is our staff’s caring, attentive approach, and diligence in making sure that we are providing a clean, welcoming, and safe environment so that everyone’s arrival and departure is as seamless as possible. We have this saying that goes, “Every day we have an opportunity to create an exceptional first and last impression for everyone at UConn Health.” That’s what we’re striving for: everyone, every day!