HealthONE Service Advisory–Resolved: Mobile App Connectivity

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[Updated 3:15 p.m. June 19]

We had a considerable down time involving the use of our Haiku, Canto and Rover applications.  This has been fixed and all are operational at this time.  Should you have a device that is not reconnecting, please use the instructions on the attached document.

If that process does not restart your device and you are not back on line, please call 4400, option 1 and identify your device which is effected by the mobile outage.  Please provide a call back number for the mobile support team to contact the user to assist.

Thank you for your patience and understanding!