What You Need to Know
- Personalization Lab Added: An additional drop-in provider personalization lab will be available Monday, May 7, from 7 to 11 a.m., Connecticut Tower Room 6023 (6th floor).
- Additional Dragon Training: Coming soon: more training sessions for Dragon Medical One, the new cloud-based dictation system. Look for details on classroom and drop-in sessions next week.
- HealthONE on TV: We’ve been featured twice now on NBC Connecticut. If you missed either of them, watch the videos here.
Provider Go-Live Updates
Signing Notes and Closing Encounters
Tip sheets have been developed to guide providers through the steps of signing a note and closing an encounter within the system, and we just added a quick video in which Dr. Dirk Stanley, our CMIO, talks you through it—See “CHAPTER 2: SIGNING A VISIT” on the For Providers page. In addition, tutorial videos will also be available in Saba for providers to view. If you have questions regarding signing notes or closing encounters in HealthONE, please reach out to an ATE or call the Help Desk at x4400 option 1.
As a reminder, all encounters must be closed within 72 hours.
Phases of Care and Order Sets
When placing orders for dialysis, a procedure or surgery please use the associated order sets. Order sets streamline the process of placing orders with the appropriate phase of care. A phase of care indicates when the patient should receive certain medications, vital signs and other orders within the course of an event. For example, a pre-op medication will have the pre-op phase of care indicated but the procedure itself will be active immediately so that it can be scheduled or booked.
HealthONE Success Stories
Across the system staff and patients are realizing the full benefits HealthONE. If you have a HealthONE success story, please reply to this email so we can feature it in upcoming HealthONE communications.
HealthONE Facts
A team of approximately 150 support personnel has been quite busy in the command center during this first week since activation. They are here as a resource for you, and to help us as an institution become proficient in our transformation of health care delivery.